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Why you’re paying too much for your hotel

Why you’re paying too much for your hotel

Travellers are paying up to 12% too much for their hotel room, an investigation by Which? Travel has found. Booking.com and other big multi-national booking sites promise to offer you the best price. But there’s a little-known trick which will save you money. When we tried it, we got a better deal eight out of 10 times.

8 travel resolutions for the new year

8 travel resolutions for the new year

From carrying hand sanitiser on Ryanair, to avoiding Clacton-on-Sea altogether, Which? Travel rounds up the year's most important lessons to help you have hassle-free holidays in 2020.

The best site for cheap hotels

The best site for cheap hotels

Holidaymakers looking to save money on accommodation should use Kayak, Which? Travel research has found. The metasearch engine consistently offered the best price when we pitted the five most used travel comparison sites against each other.

Booking.com still misleading holidaymakers with ‘1 room left’ claims

Booking.com still misleading holidaymakers with ‘1 room left’ claims

Booking.com is still giving a false impression of hotel availability to rush consumers into making a booking, Which? Travel has found. Our snapshot research repeatedly found that ‘only 1 room left on our site’ prompts didn’t ring true when clicking through to the booking page.

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Top hotel booking site problems revealed

Top hotel booking site problems revealed

Seven percent of holidaymakers who used a hotel booking site experienced problems, according to research from Which? Travel. We surveyed 4,600 Which? members about their experiences of using hotel booking sites. Here we reveal the five most common issues they faced.

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‘Only one room left’: Why hotel booking sites can’t be trusted

‘Only one room left’: Why hotel booking sites can’t be trusted

Our investigation finds hotel booking websites, like Booking.com and Trivago, still using skewed search results, pressure sales and other dodgy sales tactics.

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Hotel booking sites vow to clean up their act on discounts and hidden charges

Hotel booking sites vow to clean up their act on discounts and hidden charges

Hotel booking sites have been ordered to be more transparent about discounts and hidden charges after an investigation by the Competition and Markets Authority (CMA). The government watchdog took enforcement action against Expedia, Booking.com, Agoda, Hotels.com, ebookers and Trivago for potentially breaking consumer protection law.

The micro hotel rooms costing you more

The micro hotel rooms costing you more

Hotel rooms have been shrinking in recent years, especially in city centres where rates are high. But don't assume that the smallest room will offer the cheapest price.

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Best hotel booking websites revealed

Best hotel booking websites revealed

Little known Travelzoo saw off industry giants to be crowned the best hotel booking site in a survey by Which? Travel. The membership-only site, which is free to join, outperformed its better-established rivals Booking.com and Hotels.com with an overall score of 80%. The surprise result also saw another big player, Lastminute.com, left languishing at the bottom of the table with a mediocre 61%.

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Crack down on ‘misleading’ hotel prices

Crack down on ‘misleading’ hotel prices

The Competition and Markets Authority (CMA) has launched an investigation into dodgy deals on hotel booking sites. It announced today that some sites are providing information which could ‘mislead people,...

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