Almost two thirds of easyJet passengers who've used its new arbitration scheme in the first few weeks have been told they're not entitled to flight delay or cancellation compensation.
British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.
The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.
Passengers who have been stranded abroad or forced to pay out for a new ticket because of ‘no show’ clauses could sue airlines, following pressure by Which? Travel. The Civil...
Iata warns of possible travel chaos in event of no-deal Brexit. Airlines accused of failing to warn passengers of potential travel disruption.
Ryanair has once again been rated the worst airline in the UK by passengers. This is the sixth year running Ryanair has finished bottom of the Which? Travel annual airline...
The number of disruptive incidents on flights has doubled, with Ryanair worst affected
Which? is warning airlines that they are breaking consumer law by imposing rip-off 'no-show' clauses - which they use to penalise passengers when they miss the first leg of their journey.
The Civil Aviation Authority (CAA) has written to the major airlines today reminding them they have to pay to get passengers home on a rival airline, if they cancel their own flights. EU law says that passengers with cancelled flights are entitled to: “re-routing under comparable transport conditions, to their final destination at the earliest opportunity”
More British Airways customers have been contacted as part of a cyber attack which accessed passenger's personal data earlier this year. Which? shares how to find out if you're part of the breach and what to do if you’re affected.