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What is Sky Broadband Boost and should I get it?

What is Sky Broadband Boost and should I get it?

Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?

Is now a good time to switch broadband provider?

Is now a good time to switch broadband provider?

Usually switching providers can be a great way to save money and get a better service but with broadband providers and networks facing an unprecedented amount of strain, the landscape has changed.

Broadband network can cope with increased use – Openreach

Broadband network can cope with increased use – Openreach

Openreach is confident that its network can handle the increased demand coming from an increased number of people using home broadband

Ofcom moves towards easier broadband switching

Ofcom moves towards easier broadband switching

Most broadband providers currently use the Openreach network, but an increasing number of alternative network providers are appearing - and switching to or from them can involve downtime or overlapping connections.

Vodafone and Virgin Mobile named worst telecoms providers by Ofcom

Vodafone and Virgin Mobile named worst telecoms providers by Ofcom

Ofcom's findings align with our research showing that some providers don’t stack up in terms of customer service, reliability and value for money.

The top five reasons people leave their broadband provider

The top five reasons people leave their broadband provider

Nearly a quarter of those who had switched did so because they’d found a better deal with a new provider. With the typical deal jumping in price by around 20% at the end of an introductory period, this isn't a great surprise.

Ofcom reveals Plusnet, Virgin Mobile and Vodafone receive most complaints

Ofcom reveals Plusnet, Virgin Mobile and Vodafone receive most complaints

While the telecoms regulator found that complaints were down at the beginning of this year when compared to the final quarter of 2018, some providers still had overly high levels of complaints.

Why you’re wrong about switching broadband provider

Why you’re wrong about switching broadband provider

When we surveyed over 8,000 broadband customers, only a third said they were considering switching broadband provider - and nearly half had never switched away from their first provider

New guidelines aim to reduce unfair practice by broadband and mobile providers in the UK

New guidelines aim to reduce unfair practice by broadband and mobile providers in the UK

Ofcom has committed to ensuring telecoms and TV companies treat customers fairly – but what does that mean for you?

Broadband price increases could cost nearly £200 each year

Broadband price increases could cost nearly £200 each year

We've found that broadband customers who stay with their provider past their initial minimum contract are facing price hikes of up to £192 a year unless they renegotiate with their current provider or switch away to another firm.

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