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Slow speeds and price hikes – worst broadband providers revealed

Slow speeds and price hikes – worst broadband providers revealed

Our latest broadband satisfaction survey of more than 7,000 broadband customers found that price increases, slow speeds, connection dropouts and router problems were among the most common grievances across the 12 biggest broadband providers – but some are far worse than others.

Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone's broadband adverts have been banned by the ASA after it concluded that its 'speed guarantee' was misleading. Find out what you can do if you're experiencing lower-than-expected broadband speeds.

Households suffer an average of three broadband outages a month

Households suffer an average of three broadband outages a month

Complain about your broadband if your service drops out or is slow by using our free advice.

Worst broadband and mobile phone providers named by Ofcom

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has said that some companies are coming up short in serving their customers. It has named TalkTalk the worst broadband provider while Vodafone and Virgin Mobile earned...

More homes to get ultrafast broadband

More homes to get ultrafast broadband

Ultrafast broadband could be coming to you thanks to new Ofcom rules. Find out if you can increase your speed and when the new faster service will start.

Virgin Media broadband exit fees under fire

Virgin Media broadband exit fees under fire

Virgin Media has been attracting media attention because it charges customers to terminate their contract even if they move to an area where it doesn’t offer coverage.

Which? reveals most common broadband problems

Which? reveals most common broadband problems

The latest broadband customer satisfaction survey from Which? has revealed that the majority of households have encountered issues with their broadband service over the past year. The results, based on...

Which? campaign to Fix Bad Broadband hits the road

Which? campaign to Fix Bad Broadband hits the road

Which is campaigning to fix bad broadband and we're driving around the UK to hear what you think of your broadband provider and your internet service.

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