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Best deals in the January sales revealed by Which?

Best deals in the January sales revealed by Which?

Thanks to our experts' extensive pricing knowledge, we only feature deals that we genuinely consider to be good value.

Best Black Friday broadband deals for 2020

Best Black Friday broadband deals for 2020

We'll sift through the Black Friday 'bargains' from each provider as they appear, to help you decide who to choose for great value broadband.

Broadband customers could save millions as providers commit to price changes

Broadband customers could save millions as providers commit to price changes

A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.

Broadband customers face price rises during lockdown: what to do if you can’t haggle or switch

Broadband customers face price rises during lockdown: what to do if you can’t haggle or switch

More than half of the broadband customers we surveyed told us they had struggled to contact their broadband provider in the past month.

Major telecoms providers Virgin Media and O2 announce plan to merge

Major telecoms providers Virgin Media and O2 announce plan to merge

'The proposed merger of two of the biggest players in the telecoms industry could have a significant impact on consumers, so the competition regulator should investigate closely.

Automatic compensation paused for broadband and landline customers

Automatic compensation paused for broadband and landline customers

The scheme usually means that customers of certain providers are automatically compensated if they are left without service or if an engineer fails to turn up or cancels at short notice, but current circumstances mean that providers are less likely to be as able to carry out repairs, install new services or make home visits than they usually would.

Is now a good time to switch broadband provider?

Is now a good time to switch broadband provider?

Usually switching providers can be a great way to save money and get a better service but with broadband providers and networks facing an unprecedented amount of strain, the landscape has changed.

Broadband network can cope with increased use – Openreach

Broadband network can cope with increased use – Openreach

Openreach is confident that its network can handle the increased demand coming from an increased number of people using home broadband

New rules in place to end rip-off prices for telecoms customers

New rules in place to end rip-off prices for telecoms customers

Now broadband, mobile phone and pay TV providers have to let you know when your minimum contract period is coming to an end - the aim is to stop you from being overcharged

BT to raise broadband and mobile phone prices in March: find out what you can do

BT to raise broadband and mobile phone prices in March: find out what you can do

BT has announced that many of its broadband, mobile phone and landline customers will all see their prices rise by 1.3%. It has started contacting affected customers to alert them that their monthly bills will rise from March 31.

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