Which? uses cookies to improve our sites and by continuing you agree to our cookies policy

BT’s ‘most powerful wi-fi signal’ ads banned by the ASA

The Adverting Standards Authority (ASA) has banned another four broadband adverts from BT, some of which star Deadpool actor Ryan Reynolds.

The future of mobile and broadband: 2017 general election manifestos in focus

We’ve looked through the election manifestos from key political parties ahead of the general election on Thursday 8 June 2017, to discover what they say about broadband and mobile coverage....

Best and worst broadband providers of 2017 revealed by Which? survey

The UK’s biggest broadband providers are still disappointing on basic customer service, speed and reliability, according to the results of a Which? customer satisfaction survey. The four biggest providers – Talk Talk,...

Millions let down by poor broadband service – Which? fights back

A decent broadband connection is considered a modern day essential but a new Which? survey has found that 59% of households – 16 million across the country – experience​​d some...

Ofcom announces plans for automatic broadband compensation

Customers who receive a poor service from their landline or broadband provider could receive automatic compensation under new proposals. Communications regulator Ofcom has put forward plans that would see consumers who endure slow repairs,...

Hidden broadband ‘cessation’ charges

We explain why you may have to pay a fee to leave your broadband provider even if your contract has long since run out.

Is your ISP limiting your broadband speed and data allowance?

In the past, ISPs have been accused of misleading their customers by applying network-slowing traffic management to their supposedly unlimited broadband packages. We investigate whether this practice is still taking...

Have you had a faulty TalkTalk router?

That unassuming little box in the corner of your living room might not look like much, but it’s pretty important. Get one that’s forever going wrong and it can be...

Back to top