Unlike the price rises announced by other providers, these are baked into consumer contracts - meaning customers have no choice but to pay them, and they happen annually.
Home Essentials will include both fibre broadband and calls for as little as £15 a month – around half the price of BT’s standard fibre package.
It's more important than ever that your broadband provider is reliable. However, we’ve found not all are up to the task, with some of the UK's biggest providers amongst the worst-rated in our customer satisfaction survey.
As many as 510,000 homes and businesses are set to benefit from the government's broadband upgrade scheme.
Ofcom’s research found that some 41% of people who decide against switching broadband provider have been put off by the hassle of having to contact more than one provider
Thanks to our experts' extensive pricing knowledge, we only feature deals that we genuinely consider to be good value.
We'll sift through the Black Friday 'bargains' from each provider as they appear, to help you decide who to choose for great value broadband.
A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.
More than half of the broadband customers we surveyed told us they had struggled to contact their broadband provider in the past month.
'The proposed merger of two of the biggest players in the telecoms industry could have a significant impact on consumers, so the competition regulator should investigate closely.