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Broadband price increases could cost nearly £200 each year

Broadband price increases could cost nearly £200 each year

We've found that broadband customers who stay with their provider past their initial minimum contract are facing price hikes of up to £192 a year unless they renegotiate with their current provider or switch away to another firm.

Phone and broadband providers to send end-of-contract alerts to customers

Phone and broadband providers to send end-of-contract alerts to customers

The telecoms regulator, Ofcom has today set out its plans for new rules which will require telecoms providers to notify its customers when they are close to the end of their contract.  

EE to raise its broadband prices in June 2019

EE to raise its broadband prices in June 2019

The price increases will affect customers who signed-up with EE – or upgraded their account – before February 29. If you’re an EE customer unhappy with the increased price of your broadband package, it's time to switch.

Worst broadband and mobile phone providers named by Ofcom

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.

Plume Adaptive WiFi launches in the UK

Plume Adaptive WiFi launches in the UK

Plume has announced that the UK will be the first consumer market outside of the US to receive its cloud-based Adaptive WiFi, HomePass and AI Security services. Plume will be...

Sky to raise its broadband and TV prices in April

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

Is switching broadband provider as hard as finding love?

Is switching broadband provider as hard as finding love?

When we surveyed 2000 people about whether finding a new partner or switching broadband was trickier, we were surprised by some of the results

Which? reviews BT Complete Wi-Fi: can it really fix bad wi-fi in the home?

Which? reviews BT Complete Wi-Fi: can it really fix bad wi-fi in the home?

With homes now more connected than ever, weak wi-fi can be infuriating. BT is so confident it has the solution with its new Complete Wi-Fi, it ‘guarantees’ a strong signal...

Virgin Media is trialling the UK’s fastest home broadband

Virgin Media is trialling the UK’s fastest home broadband

The service, set up in Cambridgeshire, allows for speeds 22 times faster than the top speed Virgin currently offers – and more than 200 times faster than the UK’s average connection.

Does your area have the UK’s slowest broadband?

Does your area have the UK’s slowest broadband?

New Which? analysis of customer speed tests has found the areas of the country suffering from the slowest broadband - while many rural areas are affected, some cities come up short too.

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