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Over a quarter of Sky customers pay more than £100 per month for TV & broadband

Over a quarter of Sky customers pay more than £100 per month for TV & broadband

Our latest survey has found huge differences in the amounts paid by TV & broadband customers - a large proportion of Sky and Virgin Media subscribers paying significantly more for their bundle than customers of other major providers, such as Plusnet, TalkTalk and EE.

Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone broadband adverts banned over ‘speed guarantee’

Vodafone's broadband adverts have been banned by the ASA after it concluded that its 'speed guarantee' was misleading. Find out what you can do if you're experiencing lower-than-expected broadband speeds.

Virgin Mobile, TalkTalk and BT receive most complaints – Ofcom

Virgin Mobile, TalkTalk and BT receive most complaints – Ofcom

Ofcom has released its latest league tables of complaints received about the UK’s major mobile phone, broadband and pay-TV providers, covering the first quarter of 2018. Virgin Mobile was the...

UK drops in worldwide broadband speed rankings

UK drops in worldwide broadband speed rankings

The UK has fallen to 35th place in an annual worldwide broadband speed league table. Singapore took top spot, followed by Sweden and Denmark, while Yemen had the slowest average...

BT broadband prices to rise in September: what are your options?

BT broadband prices to rise in September: what are your options?

BT has announced that its broadband prices are to rise yet again, with the next round of increases set to hit in September. The price hike will affect broadband deals,...

Which? finds UK broadband is 51% slower than advertised

Which? finds UK broadband is 51% slower than advertised

British households are paying for broadband services that are, on average, 51% slower than advertised, according to new Which? analysis. Results generated from 235,000 uses of the Which? broadband speed-checker...

Ofcom: millions could save money on broadband and mobile contracts

Ofcom: millions could save money on broadband and mobile contracts

The latest research from Ofcom has shown that millions of UK consumers could be overspending on broadband and mobile contracts by not negotiating or switching provider. Its latest annual report...

Worst broadband and mobile phone providers named by Ofcom

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has said that some companies are coming up short in serving their customers. It has named TalkTalk the worst broadband provider while Vodafone and Virgin Mobile earned...

TalkTalk announces new ultrafast broadband; is it good value?

TalkTalk announces new ultrafast broadband; is it good value?

TalkTalk has announced that it will be offering two ultrafast broadband packages to new customers in select locations throughout Great Britain. Well known for affordable prices, TalkTalk uses the Openreach...

BT, TalkTalk and Vodafone top list of most complaints made to Ofcom

BT, TalkTalk and Vodafone top list of most complaints made to Ofcom

Find out which broadband, mobile and pay TV service providers come out worst in terms of complaints from October to December 2017, according to Ofcom. Compare how the likes of Sky, TalkTalk and BT fare in comparison to our annual survey of broadband customers in the UK.

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