Update: April fools! Don’t worry, the nanobots won’t be invading your broadband any time soon. But if you suffering from bad speeds or poor connections, read our guide to fixing...
We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.
Today Ofcom has announced the introduction of stricter rules for broadband providers, requiring companies to offer more accurate information to customers when they sign up. These new guidelines are improvements...
Ultrafast broadband could be coming to you thanks to new Ofcom rules. Find out if you can increase your speed and when the new faster service will start.
Virgin Media customers have been told that the company is to expand its wi-fi network, with hubs being added to homes to work as wi-fi hotspots for other Virgin Media...
As of late 2018 you'll be able to receive programming to your Sky PVR via broadband instead
A year after the launch of the V6 box, the company's first 4K-enabled model, Virgin Media has announced plans to offer it as a free upgrade to Virgin TV customers - no £20 activation fee, and no re-contracting.
Quarterly data reveals which broadband and mobile providers get the most calls to Ofcom about their service
Virgin Media has been attracting media attention because it charges customers to terminate their contract even if they move to an area where it doesn’t offer coverage.
Our latest research shows that customers who stay loyal to the same insurance, energy and telecoms providers are being ripped off by up to £725 a year.