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Broadband ‘nanobots’ could double speeds and fix connections

Broadband ‘nanobots’ could double speeds and fix connections

Update: April fools! Don’t worry, the nanobots won’t be invading your broadband any time soon. But if you suffering from bad speeds or poor connections, read our guide to fixing...

Broadband providers are coming up short on speed

Broadband providers are coming up short on speed

We explored whether broadband providers are giving good information about broadband speeds, but some of the UK’s biggest are giving inadequate information to new customers.

New code of conduct for broadband providers is announced

New code of conduct for broadband providers is announced

Today Ofcom has announced the introduction of stricter rules for broadband providers, requiring companies to offer more accurate information to customers when they sign up. These new guidelines are improvements...

More homes to get ultrafast broadband

More homes to get ultrafast broadband

Ultrafast broadband could be coming to you thanks to new Ofcom rules. Find out if you can increase your speed and when the new faster service will start.

Virgin Media wants to use your hub as a hotspot

Virgin Media wants to use your hub as a hotspot

Virgin Media customers have been told that the company is to expand its wi-fi network, with hubs being added to homes to work as wi-fi hotspots for other Virgin Media...

Sky TV announces satellite dish will no longer be required

Sky TV announces satellite dish will no longer be required

As of late 2018 you'll be able to receive programming to your Sky PVR via broadband instead

Virgin Media TV customers to receive free V6 4K set-top box upgrade – but what’s the catch?

Virgin Media TV customers to receive free V6 4K set-top box upgrade – but what’s the catch?

A year after the launch of the V6 box, the company's first 4K-enabled model, Virgin Media has announced plans to offer it as a free upgrade to Virgin TV customers - no £20 activation fee, and no re-contracting.

Ofcom reveals the mobile and broadband providers with most complaints

Ofcom reveals the mobile and broadband providers with most complaints

Quarterly data reveals which broadband and mobile providers get the most calls to Ofcom about their service

Virgin Media broadband exit fees under fire

Virgin Media broadband exit fees under fire

Virgin Media has been attracting media attention because it charges customers to terminate their contract even if they move to an area where it doesn’t offer coverage.

Which? research reveals that loyal customers are being ripped off

Which? research reveals that loyal customers are being ripped off

Our latest research shows that customers who stay loyal to the same insurance, energy and telecoms providers are being ripped off by up to £725 a year.

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