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How to fix the most common TV and broadband problems

How to fix the most common TV and broadband problems

We surveyed over 3,000 TV and broadband customers and found that as well as slow speeds, customers had faced connection drop-outs, long outages, router issues and TV channels not working.

BT to offer half price fibre broadband to households on benefits

BT to offer half price fibre broadband to households on benefits

Home Essentials will include both fibre broadband and calls for as little as £15 a month – around half the price of BT’s standard fibre package.

BT faces £600m claim for ‘historic overcharging’

BT faces £600m claim for ‘historic overcharging’

BT faces a claim worth almost £600 million for years of ‘overcharging landline customers’. In 2017, Ofcom found that BT had been increasing charges for landlines every year since 2009...

Panasonic cordless home phones from £30 on test

Panasonic cordless home phones from £30 on test

The best cordless phones are easy to set up and have plenty of storage space for contacts and voice messages. Panasonic will be hoping that its newest cordless phones will be worthy of Which? Best Buy status.

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BT to raise broadband and mobile phone prices in March: find out what you can do

BT to raise broadband and mobile phone prices in March: find out what you can do

BT has announced that many of its broadband, mobile phone and landline customers will all see their prices rise by 1.3%. It has started contacting affected customers to alert them that their monthly bills will rise from March 31.

Five reasons to consider upgrading to a smart baby monitor

Five reasons to consider upgrading to a smart baby monitor

Does the idea of a voice-controlled baby monitor appeal to you? How about one that tracks your baby's sleep? If the answer is yes, it might be time to ditch your traditional baby monitor in favour of a smart monitor. We round up the useful features offered by wi-fi enabled baby monitors, plus tell you how to protect your monitor from hacking.

Why do people stick with their TV and broadband provider?

Why do people stick with their TV and broadband provider?

Our survey of 1000 TV and broadband customers found that the majority had been subscribed for at least five years - but they're not always sticking with their provider because they like it.

Price hikes and drop outs – the worst TV and broadband providers for complaints

Price hikes and drop outs – the worst TV and broadband providers for complaints

Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.

Which? reviews BT Complete Wi-Fi: can it really fix bad wi-fi in the home?

Which? reviews BT Complete Wi-Fi: can it really fix bad wi-fi in the home?

With homes now more connected than ever, weak wi-fi can be infuriating. BT is so confident it has the solution with its new Complete Wi-Fi, it ‘guarantees’ a strong signal...

BT, EE referred customers to computer scammers

BT, EE referred customers to computer scammers

A BT customer loses nearly £300 and an EE customer just avoids losing £700 after call centre employees at both companies refer them to scam operators.

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