We surveyed over 3,000 TV and broadband customers and found that as well as slow speeds, customers had faced connection drop-outs, long outages, router issues and TV channels not working.
Home Essentials will include both fibre broadband and calls for as little as £15 a month – around half the price of BT’s standard fibre package.
BT faces a claim worth almost £600 million for years of ‘overcharging landline customers’. In 2017, Ofcom found that BT had been increasing charges for landlines every year since 2009...
The best cordless phones are easy to set up and have plenty of storage space for contacts and voice messages. Panasonic will be hoping that its newest cordless phones will be worthy of Which? Best Buy status.
BT has announced that many of its broadband, mobile phone and landline customers will all see their prices rise by 1.3%. It has started contacting affected customers to alert them that their monthly bills will rise from March 31.
Does the idea of a voice-controlled baby monitor appeal to you? How about one that tracks your baby's sleep? If the answer is yes, it might be time to ditch your traditional baby monitor in favour of a smart monitor. We round up the useful features offered by wi-fi enabled baby monitors, plus tell you how to protect your monitor from hacking.
Our survey of 1000 TV and broadband customers found that the majority had been subscribed for at least five years - but they're not always sticking with their provider because they like it.
Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.
With homes now more connected than ever, weak wi-fi can be infuriating. BT is so confident it has the solution with its new Complete Wi-Fi, it ‘guarantees’ a strong signal...
A BT customer loses nearly £300 and an EE customer just avoids losing £700 after call centre employees at both companies refer them to scam operators.