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Which car hire companies make you queue?

Seven in ten Goldcar customers face queues to pick up their hire car when they arrive at the rental desk. By contrast, the best car hire companies allow you to just pick up your keys and start your holiday hassle free

One in five car hire customers hit with unexpected charges

Which? Travel reveals that one in five is hit with unexpected car hire charges. And nearly half are not notified until after the payment has been taken. Find out which car hire companies are worst for unauthorised and unexpected fees.

Car hire insurance rip-off: policies five times more expensive with rental companies

Major car hire companies are charging five times the price for insurance that is less comprehensive than insurance policies available online. Find out which online policies to buy

Car hire insurance is 13 times more expensive with rental companies

Which car hire excess insurance policy should you buy? Which? Travel has analysed the major policies across fifteen categories to rank them from best to worst. And they found that standalone policies offer better cover, and can be 13 times cheaper than those offered by the car hire companies

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