The car hire insurance sold by your rental company is a waste of money. On average, we found the major car hire firms charge £147 more for a week’s insurance than third party providers.
A March 2020 Which? survey of 1,800 parents with a child under 12 discovered 85% had encountered issues with their child car seat when they came to collect their hire car.
The government’s announcement that UK holidays can go ahead from 4 July, but that public transport should be avoided, has led to an increase in car hire bookings. We reveal the best car hire companies.
Many travel companies have hoarded your money during the Covid-19 crisis - so Which? uncovers who you can trust with your next holiday.
Immoral and often unlawful practices are so common in the car hire industry that only a quarter of car rental customers enjoy worry-free holidays. Which? rounds up the most common car hire scams and the companies behind them
Older people are being prevented from travelling by the rocketing cost of travel insurance and other expenses.
From last-minute package holidays to not being ripped-off by Ryanair’s currency exchange, we’ve pulled together tips from our recent investigations and reviews to help you save on your half-term holiday.
Seven in ten Goldcar customers face queues to pick up their hire car when they arrive at the rental desk. By contrast, the best car hire companies allow you to just pick up your keys and start your holiday hassle free
Pressure selling is illegal throughout the EU, yet Which? has received complaints about all the major car hire companies using misleading or aggressive tactics to sell extra insurance. Which? Travel sent mystery shoppers armed with secret cameras to see just how far its agents will go to make a sale.
Nearly half of those who hired a car with Interrent, and more than four in ten Goldcar customers, reported a problem with their rental, ranging from terrible customer service to unexpected charges. Find out which car hire companies you should avoid, and which you should hire with.