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Car hire insurance rip-off: policies up to 14 times more expensive from rental company

Car hire insurance rip-off: policies up to 14 times more expensive from rental company

The car hire insurance sold by your rental company is a waste of money. On average, we found the major car hire firms charge £147 more for a week’s insurance than third party providers.

Nearly nine in 10 parents experienced problems hiring a car seat for their rental car

Nearly nine in 10 parents experienced problems hiring a car seat for their rental car

A March 2020 Which? survey of 1,800 parents with a child under 12 discovered 85% had encountered issues with their child car seat when they came to collect their hire car.

Best car hire companies for UK holidays revealed

Best car hire companies for UK holidays revealed

The government’s announcement that UK holidays can go ahead from 4 July, but that public transport should be avoided, has led to an increase in car hire bookings. We reveal the best car hire companies.

Which companies can I trust to book my next holiday with?

Which companies can I trust to book my next holiday with?

Many travel companies have hoarded your money during the Covid-19 crisis - so Which? uncovers who you can trust with your next holiday.

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Which? names the worst car hire companies for sneaky charges

Which? names the worst car hire companies for sneaky charges

Immoral and often unlawful practices are so common in the car hire industry that only a quarter of car rental customers enjoy worry-free holidays. Which? rounds up the most common car hire scams and the companies behind them

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Older people priced out of holiday travel

Older people priced out of holiday travel

Older people are being prevented from travelling by the rocketing cost of travel insurance and other expenses. 

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9 essential half-term holiday tips: from last-minute deals to Ryanair rip-offs

9 essential half-term holiday tips: from last-minute deals to Ryanair rip-offs

From last-minute package holidays to not being ripped-off by Ryanair’s currency exchange, we’ve pulled together tips from our recent investigations and reviews to help you save on your half-term holiday.

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Which car hire companies make you queue?

Which car hire companies make you queue?

Seven in ten Goldcar customers face queues to pick up their hire car when they arrive at the rental desk. By contrast, the best car hire companies allow you to just pick up your keys and start your holiday hassle free

Car hire lies caught on camera

Car hire lies caught on camera

Pressure selling is illegal throughout the EU, yet Which? has received complaints about all the major car hire companies using misleading or aggressive tactics to sell extra insurance. Which? Travel sent mystery shoppers armed with secret cameras to see just how far its agents will go to make a sale.

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Europcar brands worst for car hire problems

Europcar brands worst for car hire problems

Nearly half of those who hired a car with Interrent, and more than four in ten Goldcar customers, reported a problem with their rental, ranging from terrible customer service to unexpected charges. Find out which car hire companies you should avoid, and which you should hire with.

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