The average cost of a care home in the UK increased to £33,852 a year in 2018-19. This was the largest annual hike in 10 years.
People who don't agree with the council's decision about their care are likely to be faced with a long-winded complaints process.
Londoners are in for the biggest shock having underestimated the cost of a nursing home by £33,748 per year - that's more than the average UK salary.
Millions don't voice their concerns about the healthcare they receive - we explore why it's important to do this, and how.
Which? welcomes new care home guidance issued by the Competition and Markets Authority. Find out how to navigate care home contracts and fees.
Many people find it difficult to talk to loved ones about care needs. Discover our guidance on navigating these tricky conversations.
Which? research reveals that millions of people are underestimating the true cost of care-home fees. Read how much people estimate care homes cost.
The government has finally responded to the Competition and Markets Authority’s (CMA) care home market study, accepting that consumers needed better protection from ‘unfair practices’ by care homes. It has promised...
Care homes are failing to provide contracts and may be breaking the law by neglecting to explain important terms, a Which? investigation has found. 6/3/18 – The government has finally...
Overall, more than 77,000 beds for older people in England are in sub-standard homes, Which? research has discovered. These are homes rated by the regulator, the Care Quality Commission. Our...