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Could more stores fail? What retailers entering administration means for you

Could more stores fail? What retailers entering administration means for you

Established retail brands like Debenhams, Laura Ashley, Monsoon Accessorize, Go Outdoors and Brighthouse have all been affected this year, and there is concern more could follow.

Chargeback: the card protection banks don’t tell you about

Chargeback: the card protection banks don’t tell you about

Chargeback can help you get a refund for credit, debit and prepaid card payments of all sizes. Here we explain how to navigate it and maximise your chances of success.

Coronavirus holiday and event cancellations: are banks unfairly dismissing refund requests?

Coronavirus holiday and event cancellations: are banks unfairly dismissing refund requests?

Chargeback could offer important protection if you’ve reached a stalemate with a business over refunds for coronavirus-related cancellations but Which? is concerned that banks are unfairly dismissing valid claims.

Save money and stay safe in the Boxing Day and January sales

Save money and stay safe in the Boxing Day and January sales

Our tips on finding the best prices, avoiding counterfeits, scams, paying safely and earning cashback.

Flybmi collapse: your refund rights for cancelled flights

Flybmi collapse: your refund rights for cancelled flights

Flybmi has gone bust, leaving hundreds of passengers with worthless tickets. Find out if you can get a refund or some money back through travel insurance, Atol, Section 75 or the chargeback scheme.

Which? warns of suspected scam holiday booking website

Which? warns of suspected scam holiday booking website

Holiday booking site Myhouseboatsamsterdam.com has reportedly tricked victims into making bank transfers by posing as a legitimate business, leaving them hundreds of pounds out of pocket.  The site is currently...

Online contact lens supplier ceases trading after complaints pile up

Online contact lens supplier ceases trading after complaints pile up

Jersey-based online contact lens supplier Planet Connect Ltd has been forced to stop trading by Jersey Trading Standards after a string of complaints

Toys R Us UK goes into administration

Toys R Us UK goes into administration

Toys R Us UK has gone into administration today. Find out what this means for your returns, gift cards and faulty goods.

Christmas shoppers missing out on credit card protections

Christmas shoppers missing out on credit card protections

Two in five shoppers are not intending to use credit cards at all for Christmas shopping this year, new Which? research has found. Most of the 2,000 shoppers questioned said...

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