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Gift cards for Christmas: are they more or less hassle in the long-run?

Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.

Christmas chocolate packaging

The truth about Christmas chocolate packaging

Some of the Christmas chocolate boxes on sale are more than 40% packaging. From Ferrero Rocher to Quality Street, find out which come with the most waste, and whether or not it can be recycled.

woman frustrated with computer

More than £11 million lost to online shopping fraud last Christmas

More than 15,000 lost £11 million to online shopping scams last Christmas - find out how to avoid the fraudsters, fake reviews and counterfeit products.

Early elf or last-minute Santa: how late do you leave Christmas shopping?

A quarter of shoppers only start buying their Christmas presents a few weeks before but most people don't have a preference whether they buy gifts online or in-store.

Boxing Day shoppers head online: know your rights on returns

Shoppers are avoiding the cold and crowds on Boxing Day and buying online instead. If you've bought an item that isn't what you expected, know your online shopping rights to return it.

Why 2017’s Christmas dinner is cheaper than we expected

Which? research has found that average prices for Christmas dinner 2017 are cheaper than we expected, with some popular festive favourites going down in price while others rise.

What happens if Toys R Us goes bust?

The future of Toys R Us in the UK has been plunged into doubt, which could be bad news for parents who have already picked up Christmas presents from the popular children's retailer. If you've got your Christmas shopping from the toy retailer find out how this could affect returns, gift cards and faulty goods.

Shoppers overestimate returns rights

More than half of shoppers are overestimating their returns rights when doing Christmas shopping on the high street, new Which? research has found. If you do your Christmas shopping in...

Gift cards: best and worst expiry dates

Gift cards are better than unwanted presents, but with expiry dates as short as eight weeks and no protection if the retailer goes bust, they can quickly become worthless bits of...

Beware costly online cashback schemes

Which? is warning online shoppers to pay close attention or risk being signed up for expensive cashback schemes, following a string of complaints from its members. Online cashback site Complete...

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