British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.
We explain how the HSBC compensation scheme for unfair debt charges works and what to do if you think you might have been affected.
Shell Energy customers who were on First Utility’s default or standard tariff for gas or electricity are due compensation, after they were overcharged in relation to the default tariff cap. Find out if you’re owed money for energy.
One in six Virgin customers said they had been left with no connection for hours or days at a time.
Which? is today calling on O2, Sky, Tesco, Giffgaff and Lycamobile to put customers first and ensure no-one is left out of pocket by the widespread O2 data network outage on Thursday 6 November
If you were affected by the May timetable chaos, the good news is you could be eligible for a chunk of compensation – but if you haven’t received money back...
Reflecting on the latest compensation figures and the announcement of one-click compensation, we don't think enough is being done.
British Airways has apologised and pledged compensation after admitting that up to 380,000 of its customers could have had their card details stolen in a data breach. The airline said that its systems had been compromised for more than two weeks, with 'the personal and financial details of customers making bookings on our website and app' potentially stolen by hackers between August 21 and September 5.
Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...
Ryanair has apologised after angry passengers were left waiting for compensation for cancelled and delayed flights. The airline blamed an ‘administrative error’ after it said ‘a very small number of...