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BA promises to compensate customers after data breach

British Airways has apologised and pledged compensation after admitting that up to 380,000 of its customers could have had their card details stolen in a data breach. The airline said that its systems had been compromised for more than two weeks, with 'the personal and financial details of customers making bookings on our website and app' potentially stolen by hackers between August 21 and September 5.

Schedule padding: Is this why air travel is getting slower?

Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...

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Ryanair passengers furious after compensation cheques ‘bounce’

Ryanair has apologised after angry passengers were left waiting for compensation for cancelled and delayed flights. The airline blamed an ‘administrative error’ after it said ‘a very small number of...

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Ryanair warns it won’t pay flight compensation

Passengers claiming compensation after the recent Ryanair flight cancellations could face a battle to get their money. The airline is claiming that it does not have to pay, despite Civil...

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UPDATE: Commuters who suffered the train timetable chaos expected to be paid ‘millions’

Some Northern commuters are set to be compensated for the timetables chaos which has seen hundreds of trains cancelled and delayed.

Should you be paid compensation if your energy switch goes wrong?

Energy customers could be paid compensation of at least £30 if they have problems switching gas and electricity supplier, under new Ofgem proposals.

Which? finds one in four train companies (still) wrongly advising passengers

Passengers forced to shell out extra costs when their train is delayed or cancelled are receiving misleading advice from train companies, according to our latest undercover research. This comes despite...

Potholes cost £1m a month in car repair bills – are you owed money?

Total claims for pothole repair so far this year have reached ‘an eye-watering’ £4.2 million - Which? shares howto claim with the council and save money

Is your railway station the least popular in Britain?

A new survey reveals the best and worst train stations in Britain - claim compensation if you're delayed.

British trains are skipping 160 station stops per day on average

On average, trains skipped 160 stations per day across Britain. You could claim compensation if this means you're then delayed.

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