The Competition and Markets Authority could be given new powers to fine firms that overcharge or mislead customers, under new rules proposed by the government.
The majority of people we surveyed were concerned about how retailers might misuse personal data provided for an e-receipt. We share the results of a snapshot mystery shop showing whether this high level of distrust was fair or misplaced.
New law bans ticket touts from using bots to bulk buy event tickets. Which? offers top tips for protecting yourself from dodgy ticket sellers online.