Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.
We investigate ongoing issues with the Jawbone app server, and what your rights are if you've recently bought a Jawbone fitness tracker.
Following enforcement action, three major secondary ticketing websites have pledged to make improvements - but Viagogo is yet to act.
Big-name retailers including Iceland, Aldi and Morrisons were misinforming or failing to provide clear information to customers about their online returns and refunds rights, our latest investigation has discovered.
Smyths Toys has announced a recall of its Furious Challenger Road Racing Set after reports that the plug/charger is unsafe.
Passengers lost at least 3.6m hours to significantly delayed journeys in the past year, according to research from Which?. As rail fares are expected to rise by an average of...
B&Q and Wilko have issued product recalls for some of their plugs. Find out which plugs are affected by the recall and what to do if you have one.
The two photography retailers have completed their merger. We explain your consumer rights with this change and how it affects product warranties.