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Laybuy app expands ‘buy now, pay later’ payments to Amazon, easyJet and more

Laybuy app expands ‘buy now, pay later’ payments to Amazon, easyJet and more

Laybuy has just made it easier for hundreds of retailers, including Amazon, to offer its BNPL scheme. Which? offers three tips for shopping safely.

CleverSpa customer can relax after Which? gets fault fixed

CleverSpa customer can relax after Which? gets fault fixed

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, I purchased a CleverSpa hot tub for my family...

Best and worst online retailers for resolving complaints – rated by you

Best and worst online retailers for resolving complaints – rated by you

Good customer service from online retailers has been more important than ever during the pandemic while high streets have been shut. We surveyed more than 5,000 UK consumers who experienced...

‘I had no idea fraudsters can steal bank telephone numbers’

‘I had no idea fraudsters can steal bank telephone numbers’

Which? steps in to secure a refund after a convincing number spoof scam and gives you the essential tips to avoid it happening to you.

Summer pingdemic: refund rights for isolating families explained

Summer pingdemic: refund rights for isolating families explained

It’s estimated that millions of people in the UK could be asked to self-isolate this summer, but what does it mean for you and your family if you have booked...

‘Why does my Airbnb host want me to check in under a different name and impersonate someone else?’

‘Why does my Airbnb host want me to check in under a different name and impersonate someone else?’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, My wife booked a seven-night stay in a Brooklyn-based...

What’s the deal with DealBot? Why you could be misled by Pizza Hut’s ‘best deals’ claim

What’s the deal with DealBot? Why you could be misled by Pizza Hut’s ‘best deals’ claim

DealBot promises it’ll automatically find the ‘best deals’ on whatever is in your basket, but it doesn't actually look for all of them.

Don’t get caught out by this DPD text scam

Don’t get caught out by this DPD text scam

Which? raises the alarm over a convincing SMS phishing – or ‘smishing’ – scam text claiming to be from DPD. The text appears to be from DPD, informing the recipient...

‘Primark won’t refund me after covid delayed my return’

‘Primark won’t refund me after covid delayed my return’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I purchased some items in-store at Primark and later...

‘A scammer on Shpock almost caught me out’

‘A scammer on Shpock almost caught me out’

Do you have an issue you would like help to get sorted? Which? is here to help sort your consumer problems. Dear Which?, Earlier this year, I listed my Asus...

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