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Top 6 tips to avoid Mother’s Day mishaps

Top 6 tips to avoid Mother’s Day mishaps

What if your Mother’s Day bouquet arrives sad or snapped? What if your gift arrives late or turns out to be faulty? Here’s our essential top six list of tips to help you mitigate common...

HMRC tax refund phishing scam

HMRC tax refund phishing scam

Be aware, there’s a new HM Revenue and Customs (HMRC) phishing email scam making the rounds. The scam email tells you that you’re eligible for a tax refund. It contains...

More than 8 million used vehicles sold in 2016

More than 8 million used vehicles sold in 2016

A UK motor industry trade association has reported a record year for second-hand car sales, with the exchange of 8.2 million used cars. The Society of Motor Manufacturers and Traders...

FCA confirms PPI complaints deadline

FCA confirms PPI complaints deadline

The Financial Conduct Authority (FCA) has announced a deadline of 29 August 2019 for people to make new payment protection insurance (PPI) complaints. The FCA plans to run a two-year communications...

Investment fraudsters target over-55s with flattery tactics

Investment fraudsters target over-55s with flattery tactics

People aged over 55 are being warned not to let investment scammers flatter them into parting with their money. The Financial Conduct Authority (FCA) is advising consumers to be sceptical...

Airlines ordered to compensate delayed passengers

Airlines ordered to compensate delayed passengers

Five airlines that fly into Europe have been told they must pay compensation to passengers for delays. American, Emirates, Etihad, Singapore and Turkish Airlines will have to obey European laws...

Heavier lorries likely to increase number of potholes

Heavier lorries likely to increase number of potholes

The number of potholes is likely to surge in line with an increase in heavier lorries on the road, councils have warned. The Local Government Association (LGA) highlighted that heavier vehicles...

£12.5 million in compensation due to Express Gifts customers

£12.5 million in compensation due to Express Gifts customers

Around 330,000 Express Gifts customers are in line for a share of £12.5m of compensation following an insurance mis-selling scandal. Express Gifts, a direct mail order and online business with...

Retail sector tops customer dissatisfaction chart

Retail sector tops customer dissatisfaction chart

The retail sector has topped the customer dissatisfaction chart for known complaints according to the Ombudsman Services’ fourth annual Consumer Action Monitor. With 24% of total complaints, the retail sector came...

Make your own flight delay claim to save £176

Make your own flight delay claim to save £176

Some claims management firms offer to help you claim compensation for a delayed flight – but take up to a third of your award. So, when should you use them?

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