We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Over two million people haven’t received money back for flights they couldn’t take during pandemic

Over two million people haven’t received money back for flights they couldn’t take during pandemic

An estimated 2.3 million people in the UK have not received money back for flights they couldn’t take during the pandemic, according to new research from Which? Travel. Passengers were unable to fly, often for reasons beyond their control. And in some cases it would have been illegal for passengers to board their flight.

Posted on
The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights

The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights

Which? survey finds just 5% of Ryanair passengers refunded within legal time frame – the worst of all airlines.

Posted on
UK’s biggest airlines and holiday providers breaking the law over cancellation refunds

UK’s biggest airlines and holiday providers breaking the law over cancellation refunds

A growing number of leading airlines and holiday providers are either refusing to refund customers or issuing credit notes automatically for cancelled flights and package holidays, new Which? Travel research has found.

Posted on
Coronavirus: airlines failing to reroute passengers

Coronavirus: airlines failing to reroute passengers

Thousands of UK residents are at risk of being stranded abroad because of coronavirus. Yet major airlines, including British Airways, Jet2 and Ryanair, aren’t rerouting passengers on available alternative flights as required.

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Coronavirus outbreak: Ryanair, easyJet and British Airways cancel flights

Airlines have cancelled flights to Italy and other parts of Europe since officials announced an increased risk from COVID-19. Ryanair, easyJet and British Airways have reduced their services to Italy...

Back to top
Back to top