The lack of clear information from the government on how it decides which countries will be removed from the travel corridor list each Thursday has led to confusion among holidaymakers.
A growing number of leading airlines and holiday providers are either refusing to refund customers or issuing credit notes automatically for cancelled flights and package holidays, new Which? Travel research has found.
Thousands of UK residents are at risk of being stranded abroad because of coronavirus. Yet major airlines, including British Airways, Jet2 and Ryanair, aren’t rerouting passengers on available alternative flights as required.
Airlines have cancelled flights to Italy and other parts of Europe since officials announced an increased risk from COVID-19. Ryanair, easyJet and British Airways have reduced their services to Italy...