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Coronavirus Read our latest advice
Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Coronavirus outbreak: cancelled or postponed events – can I get my money back?

Weddings, gigs and theatre tickets Which? explains how to get your money back if an event you have tickets for is cancelled or postponed due to coronavirus.

UK travel ban Q&A: what new lockdown rules in England mean for holiday and flight refunds

UK travel ban Q&A: what new lockdown rules in England mean for holiday and flight refunds

The UK government has announced a new lockdown that will ban England residents from travelling abroad. Overnight stays and holidays in the UK and abroad are banned from 5 November to 2 December.

Coronavirus: what it means for mortgages, credit cards, loans and savings

Coronavirus: what it means for mortgages, credit cards, loans and savings

Which? explains the coronavirus help available for savers as well as renters, landlords, homeowners, borrowers and benefits claimants.

Which? face mask tests reveal huge differences in filtration

Which? face mask tests reveal huge differences in filtration

Our first independent test of reusable face masks reveals wide variation in effectiveness, and the surprising way washing your mask can make it work even better

One in five customer complaints unheard during lockdown

One in five customer complaints unheard during lockdown

During the national coronavirus lockdown, one in five shoppers were unable to contact retailers to resolve their complaints.

Coronavirus: Sykes Cottages gives vulnerable customers the runaround on refunds

Coronavirus: Sykes Cottages gives vulnerable customers the runaround on refunds

Sykes’ customers at risk from COVID-19 complications have complained that they are struggling to get their money back, despite intervention from the Competition and Markets Authority (CMA). The cottage provider made an undertaking back in July that a customer will receive a full refund if that person, or any member of their party, is vulnerable.

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Should the older generation help to pay the coronavirus bill?

Should the older generation help to pay the coronavirus bill?

The financial challenges facing younger people, and the huge bill facing the government as a result of the pandemic, have intensified the debate around intergenerational fairness and the future of pensioner perks.

One week left to apply for a payment holiday on your mortgage, credit card or loan

One week left to apply for a payment holiday on your mortgage, credit card or loan

Applications for payment holidays on mortgages, credit cards and loans will close on 31 October. Which? explains what to do if you'll miss the deadline.

Coronavirus Job Support Scheme: extra support for Tier 2 businesses and self-employed workers

Coronavirus Job Support Scheme: extra support for Tier 2 businesses and self-employed workers

Find out how the Job Support Scheme and Self Employed Income Support Scheme are set to change in light of local lockdowns

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Coronavirus has left many older people too afraid to leave the house

Coronavirus has left many older people too afraid to leave the house

The pandemic has been especially tough for older people finds Age UK report

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