Easter travel disruption: Can you claim compensation if your plans are affected?
With train strikes, planned engineering works and snow on the way find out what you could be entitled to claim compensation for.
Train companies’ misleading claims hit buffers
From this weekend, passengers left out-of-pocket because of a failure by their train company will not be put off from claiming by misleading terms and conditions. The industry-wide National Rail...
‘Beast from the East’ fallout causing travel havoc
Flights and trains across the UK have been cancelled or disrupted and the Met Office has issued a red weather warning as ‘Beast from the East’ grips Britain. Commuters are...
Confirmed train timetables set to be delayed
For up to six months, Network Rail will only confirm train timetables six weeks in advance meaning some passengers who book journeys 12 weeks out might be eligible for refunds....
Frustrated rail passengers set for streamlined complaints process
Frustrated train commuters will have a free-to-use ombudsman service to complain to when their travel plans are disrupted, the rail regulator has announced. The Office of Rail and Road (ORR)...
South Western Railway commuters face fresh disruption amid more strike action
South Western Railway workers have announced a four-day strike later this month due to a continuing dispute over safety. The strike action will take place from Friday 16 February until...
Millions of rail passenger journeys delayed in the past year
Passengers lost at least 3.6m hours to significantly delayed journeys in the past year, according to research from Which?. As rail fares are expected to rise by an average of...