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More than half of online shoppers deliveries didn’t go to plan last Christmas

Parcels delivered early, given to non-existent neighbours, thrown through bathroom windows or just left out in the street in the rain. Do you know your rights when faced with a delivery dilemma?

Three in five online shoppers’ deliveries don’t go to plan

One in four people who shop online around the Christmas period find that at least one of their parcels fails to turn up according to Which? research. Find out your delivery rights.

Delivery man with package

New crackdown on misleading delivery claims

Companies should no longer advertise ‘free’ or ‘UK wide’ delivery if this is not the case in all locations across the UK, according to new rules from the Advertising Standards...

Top 6 tips to avoid Mother’s Day mishaps

What if your Mother’s Day bouquet arrives sad or snapped? What if your gift arrives late or turns out to be faulty? Here’s our essential top six list of tips to help you mitigate common...

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