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Early elf or last-minute Santa: how late do you leave Christmas shopping?

A quarter of shoppers only start buying their Christmas presents a few weeks before but most people don't have a preference whether they buy gifts online or in-store.

Update: House of Fraser delivery problems – your consumer rights

Frustrated and confused House of Fraser customers complain about late deliveries on social media following Mike Ashley Sports Direct takeover - Which? explains your delivery and online cancellation rights. Don't get left out of pocket.

Delivery man with package

New crackdown on misleading delivery claims

Companies should no longer advertise ‘free’ or ‘UK wide’ delivery if this is not the case in all locations across the UK, according to new rules from the Advertising Standards...

Deliveries ahead of Christmas not arriving as expected

Deliveries ahead of Christmas have not been arriving as expected, with lengthy delays, damaged packages and poor communication reported over the past month, new Which? research has found. Earlier in...

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