Which? has uncovered hundreds of listings from some third-party sellers seeking to profiteer by selling essentials at inflated prices across online marketplaces, along with evidence that thousands have been sold....
A Which? investigation shows that online marketplaces are failing to protect their customers' safety by selling food and drinks that are banned and unsafe.
Since we first reported the issue to eBay and Amazon, Which? member feedback and our own research shows that far more needs to be done to combat opportunistic sellers.
We've uncovered a raft of essential items being sold at inflated prices on Amazon and eBay, from soap to baby formula. We're calling on marketplaces to bring in stricter controls to tackle profiteering during the COVID-19 pandemic.
eBay’s product review system has concerning flaws, a Which? investigation has revealed, with easily exploited gaps that are allowing unscrupulous sellers to mislead shoppers. Serious issues with eBay’s product reviews...
66% of products tested from online marketplaces AliExpress, Amazon Marketplace, eBay and Wish failed safety tests
New research has revealed that a staggering 66% of the 250 products bought from online marketplaces have failed safety tests. We’ve spent the past year working in collaboration with five...
Following 'troubling evidence' of a thriving marketplace for fake reviews revealed by the CMA in 2019, Facebook and eBay have signed up to agreements to tackle the issue. What action has been taken?
Online marketplaces are risking your family's safety. We reveal how Amazon and Ebay are failing to protect their customers from unsafe and killer toys and car seats.
Our latest fake reviews investigations reveals the shocking scale of the issue, including the Facebook groups generating thousands of posts in just one month.
After analysing thousands of reviews across hundreds of products, evidence emerged of exactly how Amazon sellers have found intricate ways to ‘game’ the system.