Price-gougers selling Covid-19 essentials for at least double the typical price
Which? has uncovered hundreds of listings from some third-party sellers seeking to profiteer by selling essentials at inflated prices across online marketplaces, along with evidence that thousands have been sold....
Banned foods and drinks aimed at children listed for sale on Amazon
A Which? investigation shows that online marketplaces are failing to protect their customers' safety by selling food and drinks that are banned and unsafe.
Price-gouging still rife on marketplaces amidst coronavirus
Since we first reported the issue to eBay and Amazon, Which? member feedback and our own research shows that far more needs to be done to combat opportunistic sellers.
eBay and Amazon failing to prevent sellers profiteering during coronavirus crisis
We've uncovered a raft of essential items being sold at inflated prices on Amazon and eBay, from soap to baby formula. We're calling on marketplaces to bring in stricter controls to tackle profiteering during the COVID-19 pandemic.
How eBay’s review system is promoting fake, counterfeit and even dangerous products
eBay’s product review system has concerning flaws, a Which? investigation has revealed, with easily exploited gaps that are allowing unscrupulous sellers to mislead shoppers. Serious issues with eBay’s product reviews...
66% of products tested from online marketplaces AliExpress, Amazon Marketplace, eBay and Wish failed safety tests
New research has revealed that a staggering 66% of the 250 products bought from online marketplaces have failed safety tests. We’ve spent the past year working in collaboration with five...
Facebook and eBay pledge to combat fake reviews
Following 'troubling evidence' of a thriving marketplace for fake reviews revealed by the CMA in 2019, Facebook and eBay have signed up to agreements to tackle the issue. What action has been taken?
Dangerous toys and killer car seats listed for sale at online marketplaces like Amazon and eBay
Online marketplaces are risking your family's safety. We reveal how Amazon and Ebay are failing to protect their customers from unsafe and killer toys and car seats.
Facebook still flooded with fake review groups, warns Which?
Our latest fake reviews investigations reveals the shocking scale of the issue, including the Facebook groups generating thousands of posts in just one month.
Exposed: the tricks sellers use to post fake reviews on Amazon
After analysing thousands of reviews across hundreds of products, evidence emerged of exactly how Amazon sellers have found intricate ways to ‘game’ the system.