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Economy Energy stops trading days after being banned from taking on new customers

Economy Energy has stopped trading, leaving 235,000 customers waiting for a new energy supplier. If you’re an Economy Energy customer, find out what to do now, if you’ll get your money back and read advice for pay-as-you-go customers.

Economy Energy is banned from taking on new customers

Economy Energy is banned from taking on new customers by Ofgem until it resolves customer service, billing and payment problems. Use Which? research to find a gas and electricity with fair prices and good customer service.

Top five cheapest energy deals for June 2018

Which? reveals the top five cheapest gas and electricity deals for June 2018. Find out if you could save £434 on energy, plus the contracts that won’t tie you down.

Should you buy broadband from your energy company?

Is it good value to buy broadband and mobile from your energy firm? Deals from SSE, Utility Warehouse, First Utility and Economy Energy compared by Which?

The top reasons to choose your next energy supplier

Why did you choose your energy company? The top reasons for picking a gas and electricity supplier revealed, plus why you should switch.

How long does your energy company keep you on hold?

Energy companies’ customer response times tested, including British Gas, Eon, EDF and Npower. Is it faster to use live chat or phone your energy company?

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