More than a fifth of Virgin Media customers and over a quarter of Sky customers told us they've been paying more than than £100 each month
Our research into the UK’s biggest TV and broadband providers has found that most customers have experienced at least one issue with their service over the last year. Price increases, drop outs and slow broadband speeds were common complaints.
The UK's biggest mobile network, EE, has announced that the UK's first 5G service will be launching on the 30th of May in six cities: London, Cardiff, Edinburgh, Belfast, Birmingham and Manchester.
The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.
A BT customer loses nearly £300 and an EE customer just avoids losing £700 after call centre employees at both companies refer them to scam operators.
Virgin Media and EE have been fined millions by Ofcom for overcharging customers for early-exit charges and not making the exit fees clear. Find out your rights if you want to leave your mobile phone contract early.
Standard broadband customers may be paying more than fibre customers, despite dealing with slower speeds and more connection drop-outs. Pricing analysis of some of the UK’s biggest providers shows that...
New research from Citizens Advice has revealed that an estimated 4 million people in the UK have been charged for phones they already own, costing consumers a total of £490 million extra on their mobile phone contracts.
Parts of the UK may still be waiting for reliable 4G, but the technology could be outdated by the time it arrives – 5G is getting closer, with Sony looking...
You can save money by venturing away from provider websites but still get the same deal - or an even better one. We reveal the best deals we've seen for the S9 and S9+.