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The best site for cheap hotels

Holidaymakers looking to save money on accommodation should use Kayak, Which? Travel research has found. The metasearch engine consistently offered the best price when we pitted the five most used travel comparison sites against each other.

Should you use Klarna to pay for flights and hotels?

Klarna's 'buy now pay later' service is being offered on flight and hotel booking sites. But is it a safe way to pay for your next holiday?

Booking.com still misleading holidaymakers with ‘1 room left’ claims

Booking.com is still giving a false impression of hotel availability to rush consumers into making a booking, Which? Travel has found. Our snapshot research repeatedly found that ‘only 1 room left on our site’ prompts didn’t ring true when clicking through to the booking page.

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Top hotel booking site problems revealed

Seven percent of holidaymakers who used a hotel booking site experienced problems, according to research from Which? Travel. We surveyed 4,600 Which? members about their experiences of using hotel booking sites. Here we reveal the five most common issues they faced.

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‘Only one room left’: Why hotel booking sites can’t be trusted

Our investigation finds hotel booking websites, like Booking.com and Trivago, still using skewed search results, pressure sales and other dodgy sales tactics.

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Hotel booking sites vow to clean up their act on discounts and hidden charges

Hotel booking sites have been ordered to be more transparent about discounts and hidden charges after an investigation by the Competition and Markets Authority (CMA). The government watchdog took enforcement action against Expedia, Booking.com, Agoda, Hotels.com, ebookers and Trivago for potentially breaking consumer protection law.

Cheapest flight comparison websites – who has the best fares?

In snapshot research, Which? Travel pitted the five most commonly used comparison sites against each other to see which consistently found the best price.

Animal welfare: What travel agents aren’t telling you

Travel agents are still promoting tourist attractions that are cruel to animals, according to research by Which? Travel. Many of the big names, including Tui, Trailfinders and Expedia, claim to...

Crack down on ‘misleading’ hotel prices

The Competition and Markets Authority (CMA) has launched an investigation into dodgy deals on hotel booking sites. It announced today that some sites are providing information which could ‘mislead people,...

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