We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Does your area have the UK’s slowest broadband?

New Which? analysis of customer speed tests has found the areas of the country suffering from the slowest broadband - while many rural areas are affected, some cities come up short too.

Households suffer an average of three broadband outages a month

Complain about your broadband if your service drops out or is slow by using our free advice.

woman frustrated with computer

Which? finds UK broadband is 51% slower than advertised

British households are paying for broadband services that are, on average, 51% slower than advertised, according to new Which? analysis. Results generated from 235,000 uses of the Which? broadband speed-checker...

Which? campaign win: Broadband providers told to advertise more realistic speeds

The body that writes and maintains the UK’s advertising codes has ordered broadband providers to change the way they promote their services, warning that current practices could mislead customers. After...

Broadband providers to offer automatic compensation to customers

Experienced loss of service or delayed repairs for your landline and broadband service? You'll soon be entitled to automatic compensation.

New Ofcom proposal to make providers more honest about internet speeds

Ofcom lays out plans to make it easier for anyone to choose a better broadband deal by holding providers to a minimum speed and making it easier to cancel.

High-speed broadband not meeting consumer expectations

Customers expecting to receive high-speed broadband are often left disappointed with the speeds they receive, according to new Which? research. Our latest analysis, as part of our Fix Bad Broadband campaign, suggests...

BT offers to bring 10Mbps broadband to 99% of the UK by 2020

BT has offered to bring 10Mpbs broadband to 99% of UK households by 2020 and provide full coverage by 2022. Is that better than the governments plans?

Which? reveals UK’s slowest broadband

Our research has found numerous regions in the UK with poor broadband speeds falling short of the 10Mbps Government Universal Service Obligation target.

Which? campaign to Fix Bad Broadband hits the road

Which is campaigning to fix bad broadband and we're driving around the UK to hear what you think of your broadband provider and your internet service.

Back to top
Back to top