New Which? analysis of customer speed tests has found the areas of the country suffering from the slowest broadband - while many rural areas are affected, some cities come up short too.
Complain about your broadband if your service drops out or is slow by using our free advice.
British households are paying for broadband services that are, on average, 51% slower than advertised, according to new Which? analysis. Results generated from 235,000 uses of the Which? broadband speed-checker...
The body that writes and maintains the UK’s advertising codes has ordered broadband providers to change the way they promote their services, warning that current practices could mislead customers. After...
Experienced loss of service or delayed repairs for your landline and broadband service? You'll soon be entitled to automatic compensation.
Ofcom lays out plans to make it easier for anyone to choose a better broadband deal by holding providers to a minimum speed and making it easier to cancel.
Customers expecting to receive high-speed broadband are often left disappointed with the speeds they receive, according to new Which? research. Our latest analysis, as part of our Fix Bad Broadband campaign, suggests...
BT has offered to bring 10Mpbs broadband to 99% of UK households by 2020 and provide full coverage by 2022. Is that better than the governments plans?
Our research has found numerous regions in the UK with poor broadband speeds falling short of the 10Mbps Government Universal Service Obligation target.
Which is campaigning to fix bad broadband and we're driving around the UK to hear what you think of your broadband provider and your internet service.