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Flight plight: 1.3 million passenger journeys at least three hours late

Last year about 1.3 million air passenger journeys were severely delayed at least three hours - find out your rights if your flight is delayed or cancelled, and join our call for automatic compensation.

How to resolve five common Easter weekend consumer complaints

Claim compensation for any problems you had this Easter weekend - including flights, trains, bad service or disappointing hotels.

Emirates called on to pay passenger compensation for missed connections

Emirates has been told by the Supreme Court to pay passengers compensation if they miss connections at airports outside the European Union.

‘Beast from the East’ fallout causing travel havoc

Flights and trains across the UK have been cancelled or disrupted and the Met Office has issued a red weather warning as ‘Beast from the East’ grips Britain. Commuters are...

London City Airport shut due to Second World War bomb

London City Airport is closed because a Second World War bomb was found nearby in the Thames river. All flights in and out of the airport have been cancelled today,...

Ryanair promises measures to make compensation claims easier

But while Which? welcomes the initiative, we think the move doesn’t go far enough and all carriers should make compensation automatic.

Snowstorms wreck travel plans – but what are your rights?

Passengers face a second day of travel disruption as wintry weather leaves flights cancelled and delayed. Queues and cancellations occurred at airports across the country, with those travelling in or...

Passengers due compensation for delayed connecting flights

Passengers of non-EU airlines who miss connecting flights outside EU can claim compensation, following Court of Appeal ruling. The Court of Appeal has ruled in line with the Court of...

Ryanair cancellations and your compensation rights

Ryanair is cancelling up to 50 flights a day for the next six weeks due to a shortage of staff. The budget airline claims it ‘messed up’ the scheduling of...

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Make your own flight delay compensation claim and save up to £216

Some firms offer to help you get compensation for a delayed flight, but our research shows that you could be £216 per person better off, if you make your own...

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