We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Airline cancels flights ahead of Brexit due to uncertainty: what are your rights to a refund?

Blue Air has cancelled flights out of Liverpool reportedly because of Brexit uncertainty. Affected passengers have the right to be rerouted or refunded under the Denied Boarding Regulations.

Gatwick airport flight chaos: find out your rights

Thousands of passengers are affected by the drone disruption at Gatwick Airport but they won't be able to claim compensation.

Flight plight: 1.3 million passenger journeys at least three hours late

Last year about 1.3 million air passenger journeys were severely delayed at least three hours - find out your rights if your flight is delayed or cancelled, and join our call for automatic compensation.

One cancelled flight, six different compensation experiences

The flight delay and cancellation experience of six TAP Air Portugal passengers prompted Which? to investigate why people weren't getting the compensation and reimbursement owed. Which? continues to call for automatic compensation.

Flights grounded after computer failure at Brussels hub

Half a million airline passengers across Europe face delays and cancellations for the rest of the day following a systems failure at the Eurocontrol centre in Brussels. Eurocontrol, which coordinates...

Easter travel disruption: Can you claim compensation if your plans are affected?

With train strikes, planned engineering works and snow on the way find out what you could be entitled to claim compensation for.

Emirates called on to pay passenger compensation for missed connections

Emirates has been told by the Supreme Court to pay passengers compensation if they miss connections at airports outside the European Union.

London City Airport shut due to Second World War bomb

London City Airport is closed because a Second World War bomb was found nearby in the Thames river. All flights in and out of the airport have been cancelled today,...

Ryanair promises measures to make compensation claims easier

But while Which? welcomes the initiative, we think the move doesn’t go far enough and all carriers should make compensation automatic.

Snowstorms wreck travel plans – but what are your rights?

Passengers face a second day of travel disruption as wintry weather leaves flights cancelled and delayed. Queues and cancellations occurred at airports across the country, with those travelling in or...

Back to top
Back to top