Flight plight: 1.3 million passenger journeys at least three hours late
Last year about 1.3 million air passenger journeys were severely delayed at least three hours - find out your rights if your flight is delayed or cancelled, and join our call for automatic compensation.
One cancelled flight, six different compensation experiences
The flight delay and cancellation experience of six TAP Air Portugal passengers prompted Which? to investigate why people weren't getting the compensation and reimbursement owed. Which? continues to call for automatic compensation.
Flights grounded after computer failure at Brussels hub
Half a million airline passengers across Europe face delays and cancellations for the rest of the day following a systems failure at the Eurocontrol centre in Brussels. Eurocontrol, which coordinates...
Easter travel disruption: Can you claim compensation if your plans are affected?
With train strikes, planned engineering works and snow on the way find out what you could be entitled to claim compensation for.
Emirates called on to pay passenger compensation for missed connections
Emirates has been told by the Supreme Court to pay passengers compensation if they miss connections at airports outside the European Union.
London City Airport shut due to Second World War bomb
London City Airport is closed because a Second World War bomb was found nearby in the Thames river. All flights in and out of the airport have been cancelled today,...
Ryanair promises measures to make compensation claims easier
But while Which? welcomes the initiative, we think the move doesn’t go far enough and all carriers should make compensation automatic.
Snowstorms wreck travel plans – but what are your rights?
Passengers face a second day of travel disruption as wintry weather leaves flights cancelled and delayed. Queues and cancellations occurred at airports across the country, with those travelling in or...
Thousands of holidaymakers stranded by Bali volcano threat – your travel rights
Indonesian authorities ordered a mass evacuation of people from an expanded danger zone around an erupting volcano on Bali on Monday. Mount Agung has been hurling clouds of white and...
Passengers due compensation for delayed connecting flights
Passengers of non-EU airlines who miss connecting flights outside EU can claim compensation, following Court of Appeal ruling. The Court of Appeal has ruled in line with the Court of...