Europcar brands worst for car hire problems
Nearly half of those who hired a car with Interrent, and more than four in ten Goldcar customers, reported a problem with their rental, ranging from terrible customer service to unexpected charges. Find out which car hire companies you should avoid, and which you should hire with.
Goldcar complaints on the rise
Goldcar is under investigation following complaints from customers who encountered shock charges, pushy sales tactics and fines for damage they say they did not cause. But was Goldcar the worst car hire company in our survey?
Top five car hire rip offs revealed
New research by Which? Travel has found that 63% of car hire customers are worried about being ripped off by their rental company. The low rate of consumer confidence is...
Best and worst car hire companies for queues
Book with the wrong car hire company and your holiday could start with a long and frustrating queue at the pick-up desk. New research from Which? Travel reveals that more...