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Will I get my money back if my holiday company goes bust?

Will I get my money back if my holiday company goes bust?

British consumers could lose thousands in the event of travel company failures. 

Travel agents charging to process coronavirus flight refunds

Travel agents charging to process coronavirus flight refunds

Some travel agents are trying to charge 'admin' fees of up to £125 per person to process refunds, while confusing customers with multiple unhelpful options about how to claim. 

Airlines pass the buck to travel agents to avoid paying refunds

Airlines pass the buck to travel agents to avoid paying refunds

Airlines are giving customers who booked flight-only tickets through third parties the runaround on refunds. The airline is legally responsible for providing the refund.

Cheapest flight comparison websites – who has the best fares?

Cheapest flight comparison websites – who has the best fares?

In snapshot research, Which? Travel pitted the five most commonly used comparison sites against each other to see which consistently found the best price.

Online travel agents that demand more money after you’ve booked

Online travel agents that demand more money after you’ve booked

A Which? Travel investigation has found some online travel agents are luring holidaymakers in with ‘too-good-to-be-true’ deals, before ramping up prices. In some cases, prices have rocketed during the booking...

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