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Rail firms ranked: which train companies failed to impress stressed commuters?

Fares continue to rise but many train companies are failing to keep fed-up commuters happy, according to our latest passenger survey. Northern and Thameslink, whose passengers suffered as a result...

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Which? finds one in four train companies (still) wrongly advising passengers

Passengers forced to shell out extra costs when their train is delayed or cancelled are receiving misleading advice from train companies, according to our latest undercover research. This comes despite...

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