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WHSmith finishes bottom in Which? high street shops survey 2019

WHSmith has finished last in our annual high street shops survey, with a disappointing customer score of 50%. Richer Sounds claimed the top spot and has been rated the best...

Debenhams parent group in administration: what customers need to know

Debenhams' parent company has collapsed into administration but its stores are under new ownership so are operating as usual.

HMV on brink of collapse: consumers told to cash in gifts cards now

HMV has been placed into administration - we explain your rights with gift vouchers and refunds when a retailer goes bust.

It’s two weeks until Black Friday

It's two weeks to Black Friday and people are already preparing. Find out what you need to know, how to get a good deal and what it takes to get your money back if you change your mind after you've bought.

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