France quarantine and your holiday. Refunds and cancellations Q&A
Now only essential travel is advised to France, we outline your rights if your holiday is cancelled, what to do if it's still going ahead and if you need to return home now.
Coronavirus: travel companies kept deposits for holidays that never happened
The biggest holiday companies have retained hundreds of thousands, if not millions, of pounds of customers' deposits during the coronavirus crisis. Holidaymakers who cancelled, rather than pay the balance for holidays that they suspected would never go ahead, have been told that they have no right to a refund of deposits paid before coronavirus hit.
I’ve got a holiday booked but don’t want to go. What can I do?
Customers who booked trips before the coronavirus outbreak but no longer feel safe to travel, or don’t want to go, risk losing money as the government has deemed it’s now safe for some overseas trips to go ahead.
Tui and Jet2holidays customers with cancelled holidays told to pay double to rebook in 2021
Holidaymakers who’ve been persuaded to accept credit notes rather than cash refunds are facing huge price increases when they try to re-book.