A Kiwi.com customer was forced to wait for more than 12 months for a refund, after Easyjet cancelled his trip from Larnaca, Cyprus, to Edinburgh via Milan. John Silverton told...
Only half of Ryanair and Teletext Holidays customers who booked flights and accommodation together said they were likely to book a holiday with those companies again.
Before you book your next flight, find out which airline offer the best flexible policies.
Booking a holiday is still a risk, but if you do decide to secure a UK cottage holiday, you can protect your trip by choosing flexible providers.
Which? research shows the online travel agent didn't meet the 31st January deadline to repay customers who'd package holidays had been cancelled on or before 2nd December.
Can I get a holiday refund? How to get your money back when your tour operator or airline ignores you
Some customers of holiday companies are still struggling to gain refunds, here's what you can do if you're being ignored.
Almost 9.5 million people are estimated to have had their plans for a package holiday wrecked by coronavirus this year. Yet although the law says they have to be refunded...
Sykes’ customers at risk from COVID-19 complications have complained that they are struggling to get their money back, despite intervention from the Competition and Markets Authority (CMA). The cottage provider made an undertaking back in July that a customer will receive a full refund if that person, or any member of their party, is vulnerable.
Tui, Jet2 Holidays, easyJet and BA only offering rebooking for holidaymakers that can't travel because of new government rules
The British company Opodo, bought by ‘Europe’s biggest online travel agent’ eDreams ODIGEO in 2011, has left the Atol scheme.