Booking a holiday is still a risk, but if you do decide to secure a UK cottage holiday, you can protect your trip by choosing flexible providers.
Which? research shows the online travel agent didn't meet the 31st January deadline to repay customers who'd package holidays had been cancelled on or before 2nd December.
Can I get a holiday refund? How to get your money back when your tour operator or airline ignores you
Some customers of holiday companies are still struggling to gain refunds, here's what you can do if you're being ignored.
Almost 9.5 million people are estimated to have had their plans for a package holiday wrecked by coronavirus this year. Yet although the law says they have to be refunded...
Sykes’ customers at risk from COVID-19 complications have complained that they are struggling to get their money back, despite intervention from the Competition and Markets Authority (CMA). The cottage provider made an undertaking back in July that a customer will receive a full refund if that person, or any member of their party, is vulnerable.
Tui, Jet2 Holidays, easyJet and BA only offering rebooking for holidaymakers that can't travel because of new government rules
The British company Opodo, bought by ‘Europe’s biggest online travel agent’ eDreams ODIGEO in 2011, has left the Atol scheme.
Some Ryanair customers might be surprised to learn that they are entitled to a refund for holidays they couldn’t take because of the coronavirus pandemic. Airlines usually have no legal...
Ryanair, Virgin Atlantic and Tui failing to meet refund commitments to regulator after no threat of legal action
Airlines that broke the law over refunds for cancelled flights are already failing to meet the commitments made to the Civil Aviation Authority (CAA) to speed up the process of refunding passengers, Which? has found - Ryanair, Tui and Virgin are still taking several months to refund passengers.
The biggest holiday companies have retained hundreds of thousands, if not millions, of pounds of customers' deposits during the coronavirus crisis. Holidaymakers who cancelled, rather than pay the balance for holidays that they suspected would never go ahead, have been told that they have no right to a refund of deposits paid before coronavirus hit.