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WHSmith finishes bottom in Which? high street shops survey 2019

WHSmith has finished last in our annual high street shops survey, with a disappointing customer score of 50%. Richer Sounds claimed the top spot and has been rated the best...

Modern kitchen and bathroom

Don’t be taken in by bathroom and kitchen promotions

A year of promotional messages from 12 of the biggest kitchen and bathroom companies, including Bathstore, Victoria Plum, Wickes and Wren Kitchens, has found sales that were potentially confusing and misleading to consumers.

Black Friday’s best DIY deals

From tech to fashion, retail brands are cutting prices on anything and everything this weekend, and the world of home improvements is no exception. We’ve asked the biggest DIY and...

Homebase.co.uk rated the worst retail website for 2018

Homebase’s website has finished last in our annual online shops survey, with a meagre customer score of 55%. In contrast, LizEarle.com was crowned the best online shop by our panel...

Homebase store

What do Homebase customers think of it?

Homebase is closing 42 of its UK stores, but what do its customers really think? Which? surveys compare Homebase with stores such as B&Q and Wickes.

White fitted kitchen

Which? reveals the best and worst kitchen companies for 2018

Our regular survey of kitchen owners rates big-name kitchen brands including Howdens Joinery, Wickes, B&Q, Ikea and John Lewis.

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