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The UK’s best and worst hotels revealed

Britannia has been rated the worst hotel chain in the UK in a Which? survey. See what happened when our reporter went undercover at the chain’s rundown’ and ‘hopelessly neglected’ Royal Albion Hotel in Brighton. 

Book your holiday early, pay more?

Holidaymakers who book their cruise or package holiday a year or more in advance could see the price drop later on – or be heavily penalised if they’re forced to...

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Hotel booking sites told to come clean on discounts and deals

Hotel booking sites must change the way they rank and sell rooms, the UK’s competition watchdog has said. The Competition and Markets Authority (CMA) has written to some online hotel...

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Britannia finishes bottom of hotel chains survey for fifth consecutive year

For the fifth year running, Britannia has come bottom in a Which? Travel survey of large hotel brands. Which? asked its members to rate UK hotel chains on everything from...

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