Passengers rate Ryanair worst airline, with British Airways not far behind
British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.
UK airlines abandon flyers during delays
The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.
Ryanair and the worst airlines in the UK revealed
Ryanair has once again been rated the worst airline in the UK by passengers. This is the sixth year running Ryanair has finished bottom of the Which? Travel annual airline...
Airlines that cancel flights must pay to get passengers home
The Civil Aviation Authority (CAA) has written to the major airlines today reminding them they have to pay to get passengers home on a rival airline, if they cancel their own flights. EU law says that passengers with cancelled flights are entitled to: “re-routing under comparable transport conditions, to their final destination at the earliest opportunity”
Airlines that let you cancel for free within 24 hours
In the US, by law, all airlines have to either allow passengers to hold their flight for 24 hours before paying, or cancel if they've already paid. This isn't always the case in the UK.
Best travel agents for a cheap holiday to Turkey
Holidays in Turkey have become cheaper for British holidaymakers, with the Turkish lira falling in value by around 40% against the pound. Up until two weeks ago £1 was worth...
Want more legroom on your next long-haul flight? Try a budget airline
New long-haul budget airlines are challenging traditional carriers on legroom in economy, as well as ticket price. Which? Travel research found that passengers searching for bigger seats with more legroom...
Which? Awards 2018: winners revealed
Apple, Richer Sounds and Nationwide Building Society were among the brands honoured today at the annual Which? Awards. Hosted by BBC news presenter Naga Munchetty and Which? Group chief executive,...
Ryanair free check-in window shrinks from four days to 48 hours
From 13 June, it will not be possible to check in for free with Ryanair until 48 hours before your flight. Passengers who want to check in before that will...
Ryanair currency rip-off
Brits who book flights from abroad to the UK are at risk of paying extra when they fly with Ryanair. Like most airlines, Ryanair automatically shows the price of your ticket...