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The government pledges to tackle unfair care home practices

The government pledges to tackle unfair care home practices

The government has finally responded to the Competition and Markets Authority’s (CMA) care home market study, accepting that consumers needed better protection from ‘unfair practices’ by care homes. It has promised...

Secretive care home contracts leave older people vulnerable

Secretive care home contracts leave older people vulnerable

Care homes are failing to provide contracts and may be breaking the law by neglecting to explain important terms, a Which? investigation has found. 6/3/18 – The government has finally...

What care homes don’t tell you – families face unexpected bills

What care homes don’t tell you – families face unexpected bills

A Which? investigation finds families potentially faced with unexpected care home bills and unfair contracts. Find out how to avoid care home pitfalls.

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