Windows 10 update pain: Microsoft must do more for consumers
With Windows 10 turning 3 in July, Microsoft has agreed to meet Which? and discuss how to help the consumers still having PC pain from the software.
Exclusive: Which? meets the people behind the tech support scam calls
‘Do you see a Windows key on the bottom-left of your keyboard,’ a deep male voice asked me on the phone. I said yes. Over the next two minutes, the...
On the phone with the tech support scammers
Tech support scammers are a growing menace to UK consumers. A pop-up warning of a made-up virus, or a phone call from someone pretending to be Microsoft, are all it...
Tech support scams follow WannaCry ransomware
Less than a fortnight after the ransomware virus known as WannaCry devastated NHS computers, tricksters posing as Microsoft are attempting to scam victims with phony ‘technical support’. ActionFraud, the UK police’s fraud...
Microsoft is ending support for Windows Vista
10 years after its release, Microsoft will stop updating Windows Vista on 11 April. The much maligned operating system will no longer receive security updates, or any technical updates. This means computers running Vista will be more susceptible to viruses and malware.