Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.
The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.
The latest report by mobile analytics company, Opensignal has found that EE has opened a significant lead in terms of the mobile experience of its users, particularly when it comes to download speed, where its scores were 20% faster than its closest rivals.
The latest report by Opensignal shows that EE remains the best network for mobile speeds and signal, winning five out of seven categories assessing the mobile networks performance.
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Vodafone customers can roam free of charge in over 40 countries with full access to data, minutes and texts without the fear of running up a hefty bill.