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Three, EE and Vodafone will continue to overcharge customers for mobile contracts – here’s how to save

Three, EE and Vodafone will continue to overcharge customers for mobile contracts – here’s how to save

In a recent announcement, Ofcom, The telecoms regulator, said that some of the UK's biggest mobile networks would apply discounts to out-of-contract mobile customers but commitments by three of the largest UK mobile networks do not go far enough and will mean some mobile customers will continue to overpay on their contract.

EE customers have best mobile network experience, new report claims

EE customers have best mobile network experience, new report claims

Mobile analytics company Opensignal's latest UK Mobile Network Experience report has seen EE pass 90% 4G availability in the UK for the first time as they continue to outperform its rivals in giving its customers the best network experience.

Citizens Advice calls on Three to end rip-off charges for customers

Citizens Advice calls on Three to end rip-off charges for customers

Citizens Advice has today called on Three to stop penalising its customers for their loyalty, revealing that as much as 210,000 customers are paying an annual "loyalty penalty" at a cost which could be as high as £32.4 million.

Eight in 10 areas of the UK lack full 4G coverage

Eight in 10 areas of the UK lack full 4G coverage

New analysis of Ofcom data by Which? has revealed that four fifths of constituency areas suffer from patchy 4G mobile coverage, with both urban and rural areas affected.

Mobile phone customers to get fairer contracts

Mobile phone customers to get fairer contracts

The telecoms regulator, Ofcom, has announced new rules aimed at getting mobile customers fairer contracts after research shows that 1.4 million customers are overpaying by a total of £182m a year on their mobile contract.

Which? reveals the sky-high roaming costs holiday-goers face this summer

Which? reveals the sky-high roaming costs holiday-goers face this summer

If you're going on holiday this summer, beware the sky-high roaming costs you can face. Uploading one 5MB photo in Turkey could cost you £40.

UK mobile download speeds lag behind other countries

UK mobile download speeds lag behind other countries

The latest global report from mobile analytics company, Opensignal, shows that the UK ranked midtable for download speeds and 4G availability.

EE announces 5G switch-on date

EE announces 5G switch-on date

The UK's biggest mobile network, EE, has announced that the UK's first 5G service will be launching on the 30th of May in six cities: London, Cardiff, Edinburgh, Belfast, Birmingham and Manchester.

Worst broadband and mobile phone providers named by Ofcom

Worst broadband and mobile phone providers named by Ofcom

Ofcom, the telecoms regulator, has singled out TalkTalk, Vodafone and Virgin Mobile for substandard performance its annual report on customer service. This reflects the results of our broadband and mobile phone provider surveys.

Best and worst UK mobile networks revealed for 2019

Best and worst UK mobile networks revealed for 2019

The three biggest mobile operators are failing to offer their customers a satisfactory level of service, despite often costing more than smaller rivals, according to Which?s annual mobile customer satisfaction survey.

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