Following the closure of schools as part of the UK lockdown, the Government has announced the measures and currently, seven networks have agreed to join the scheme.
One in three ‘bundled’ customers are still being charged the full price of their contract even after paying off the cost of their handset, research by Which? has revealed.
In our latest survey, we asked 1,340 people about their mobile network provider and of those that had not switched in the last 12 months, these were the common reasons given.
With many of us spending more time indoors in our homes and changing our habits, it's worth looking at how you can shave a few pounds off our bills including our mobile bill.
Mobile phone provider GiffGaff has announced that from the 14th August, it will be doubling the amount of data on three of its 'goodybag' packages.
Mobile customers of Three and O2 will see their bills rise after the latest inflation figures were announced, regardless of the length of the contract with many mobile network operators now introducing inflation-linked mid-contract price rises. We take a look at what you can do if you are affected by these prices and how you can save money on your mobile bill.
Three, EE and Vodafone will continue to overcharge customers for mobile contracts – here’s how to save
In a recent announcement, Ofcom, The telecoms regulator, said that some of the UK's biggest mobile networks would apply discounts to out-of-contract mobile customers but commitments by three of the largest UK mobile networks do not go far enough and will mean some mobile customers will continue to overpay on their contract.
Mobile analytics company Opensignal's latest UK Mobile Network Experience report has seen EE pass 90% 4G availability in the UK for the first time as they continue to outperform its rivals in giving its customers the best network experience.
Citizens Advice has today called on Three to stop penalising its customers for their loyalty, revealing that as much as 210,000 customers are paying an annual "loyalty penalty" at a cost which could be as high as £32.4 million.
New analysis of Ofcom data by Which? has revealed that four fifths of constituency areas suffer from patchy 4G mobile coverage, with both urban and rural areas affected.