Complaints about pay-monthly mobile have remained constant, but complaints about broadband services rose at the start of 2021 - reaching a three-year high.
We found that the smaller providers that use the Big Four’s networks managed to outdo them across the board - including on value for money, customer service and network reliability
'The proposed merger of two of the biggest players in the telecoms industry could have a significant impact on consumers, so the competition regulator should investigate closely.
Our analysis has found that 236 of the UK's constituency areas are affected by both patchy 4G coverage and poor broadband services.
Text-to-switch will mean you simply send a free text message to you current provider and then pass a code on to the new one
New research from Citizens Advice has found that some major mobile phone providers continue to charge customers for their handset even after it’s already been paid for. The analysis found...