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Virgin Mobile, TalkTalk and BT receive most complaints – Ofcom

Ofcom has released its latest league tables of complaints received about the UK’s major mobile phone, broadband and pay-TV providers, covering the first quarter of 2018. Virgin Mobile was the...

Roam and away: post-Brexit trade deals should make mobile roaming free

New Which? research shows the startling difference that providers can charge for using your mobile phone around the world, as it calls on the Government to publicly commit to prioritising free roaming in post-Brexit trade deals.

Ofcom: millions could save money on broadband and mobile contracts

The latest research from Ofcom has shown that millions of UK consumers could be overspending on broadband and mobile contracts by not negotiating or switching provider. Its latest annual report...

Should you buy broadband from your energy company?

Is it good value to buy broadband and mobile from your energy firm? Deals from SSE, Utility Warehouse, First Utility and Economy Energy compared by Which?

Ofcom announces plan to make switching mobile providers easier

Customers who wish to switch mobile phone providers will be able to do so via a free text message, following a review by telecoms industry regulator Ofcom. Ofcom says the...

Which? research reveals that loyal customers are being ripped off

Our latest research shows that customers who stay loyal to the same insurance, energy and telecoms providers are being ripped off by up to £725 a year.

New research: EE offers the fastest 4G speeds in Great Britain

New research exploring which mobile phone network is fastest in Great Britain has revealed that EE comes up trumps – offering the highest speeds in eight out of 11 regions...

O2 Flex offers adjustable data – how does it work?

O2 Flex lets you adjust your tariff every month to get more or less data. The catch is you need an expensive handset to take advantage. Is O2 Flex worth it?

Loyal customers stung by mobile phone networks

New research from Citizens Advice has found that some major mobile phone providers continue to charge customers for their handset even after it’s already been paid for. The analysis found...

Best and worst mobile providers for 4G coverage revealed

New research shows that EE is the best mobile network when it comes to both speed and 4G coverage. On average, EE customers have access to a 4G signal 78%...

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