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NatWest launches new challenger bank Bó – can it rival Monzo and Starling?

Find out what you can do with new app-based bank Bó, and whether it can rival the likes of Monzo and Starling

NatWest and RBS scrap Reward account cashback: will you earn less?

2% cashback on household bills will be replaced by a monthly £5 reward for paying direct debits and using the mobile app. Will you earn less, and what are the alternatives?

NatWest trials ‘voice banking’ with Google Assistant

Selected NatWest customers will be able to bank with their voices using Google Assistant on their smartphones or Google Home speakers. 

NatWest launches cheaper interest rate plan for credit cards: can it save you money?

NatWest credit card customers can take greater control over their borrowing with a feature that lets you switch up to four expensive purchases onto a cheaper rate.

RBS and NatWest make U-turn on 0% credit card promise

The banks have backtracked on a 2014 pledge to ban ‘teaser’ rates with the launch of a fee-free 0% balance transfer credit card. Can you benefit?

New interest-only mortgage offers equity release – but is it a good deal?

NatWest has launched a fully flexible interest-only mortgage, which allows free withdrawals and overpayments - so what's the catch?

NatWest launches £175 bank switch offer – is it worth going for?

You can get £125 to switch your current account to NatWest and a further £50 if you stay for a year. Which? looks at how the offer compares.

Which? issues warning as scammers target NatWest and RBS customers

NatWest and Royal Bank of Scotland (RBS) customers are potentially being targeted by scammers, Which? can reveal, after hearing from victims who lost a staggering £350,000 in all. Which? Money...

Bank switching incentives making a comeback

The beginning of 2019 has seen a raft of high street banks ramp up the rewards on offer to tempt customers to switch their current account. Which? takes a closer look.

Angry young woman arguing talking on phone at home, dissatisfied girl calling customer service, having problem of conflict during telephone conversation, shouting gesturing while speaking by cell

Customers could be denied PPI refunds as claims deadline looms

Millions could be owed additional compensation for mis-sold payment protection insurance (PPI), following a Which? Money investigation into the way banks handle claims. The story of one Which? member led...

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