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Customers could be denied PPI refunds as claims deadline looms

Customers could be denied PPI refunds as claims deadline looms

Millions could be owed additional compensation for mis-sold payment protection insurance (PPI), following a Which? Money investigation into the way banks handle claims. The story of one Which? member led...

Best current account switching incentive: earn £200 by changing bank

Best current account switching incentive: earn £200 by changing bank

HSBC is offering new customers £200 for switching, but is it really worth it? Which? takes a look at how it stacks up against other deals.

Bank branch closures top 2,100 as RBS axes 162 more

Bank branch closures top 2,100 as RBS axes 162 more

More than 2,100 bank branches have closed or are due to close as Royal Bank of Scotland (RBS) announces plans to chop 162 branches in England and Wales.

First Direct axes £100 switching bonus: how do its rewards compare?

First Direct axes £100 switching bonus: how do its rewards compare?

Which? takes a look at how First Direct's new gift incentive compares to other offers on the market and how you can find the best bank accounts.

NatWest/RBS bosses reveal the tactics the bank uses to protect you from scams

NatWest/RBS bosses reveal the tactics the bank uses to protect you from scams

The chief executive of RBS has urged customers to be far more cautious when it comes to sharing their financial details, stating that the public needs much better education on...

NatWest/RBS bosses on why the bank is closing 259 branches this year

NatWest/RBS bosses on why the bank is closing 259 branches this year

Watch our exclusive video interview with RBS CEO Ross McEwan on why the bank is closing a staggering 259 bank branches this year.

NatWest £125 switching offer: is it worth going for?

NatWest £125 switching offer: is it worth going for?

NatWest has launched a £125 incentive for new and existing customers that switch their main account. Which? takes a look at how to qualify for the bonus and whether it’s worth going for.

Royal Bank of Scotland to shut 259 branches in 2018

Royal Bank of Scotland to shut 259 branches in 2018

Which? reveals the RBS and NatWest branches that will be disappearing from the high street. Find out if your local bank is closing down.

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