Customers who wish to switch mobile phone providers will be able to do so via a free text message, following a review by telecoms industry regulator Ofcom. Ofcom says the...
Experienced loss of service or delayed repairs for your landline and broadband service? You'll soon be entitled to automatic compensation.
Ofcom lays out plans to make it easier for anyone to choose a better broadband deal by holding providers to a minimum speed and making it easier to cancel.
BT has offered to bring 10Mpbs broadband to 99% of UK households by 2020 and provide full coverage by 2022. Is that better than the governments plans?
Ofcom has fined mobile service provider Three £1.9m after it identified a weakness in its network that could prevent its users from calling 999.