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Worst energy firm in our satisfaction survey is banned from taking on new customers

Gas and electricity firm Solarplicity is banned for taking on new customers for three months. This follows Which? research revealing Solarplicity as the worst energy firm. Find out how to save money on energy and get better service.

Economy Energy is banned from taking on new customers

Economy Energy is banned from taking on new customers by Ofgem until it resolves customer service, billing and payment problems. Use Which? research to find a gas and electricity with fair prices and good customer service.

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British Gas pays out £2.65 million for overcharging customers

British Gas pays £2.65 million after it overcharged energy customers and wrongly charged exit fees. Know your gas and electricity tariff rights, plus when you don’t have to pay an exit fee to switch energy supplier.

Iresa banned from taking new energy customers indefinitely

Small energy company Iresa has been banned from taking on new customers until further notice because it failed to resolve its customer service issues.

Iresa banned from accepting new energy customers

Gas and electricity supplier Iresa has been banned from taking on new customers by energy regulator Ofgem.

Iresa customer service under investigation

Energy supplier Iresa is to be investigated by energy regulator Ofgem, weeks after Which? reported on billing, payment and customer service issues.

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