Economy Energy is banned from taking on new customers by Ofgem until it resolves customer service, billing and payment problems. Use Which? research to find a gas and electricity with fair prices and good customer service.
British Gas pays £2.65 million after it overcharged energy customers and wrongly charged exit fees. Know your gas and electricity tariff rights, plus when you don’t have to pay an exit fee to switch energy supplier.
Small energy company Iresa has been banned from taking on new customers until further notice because it failed to resolve its customer service issues.
Gas and electricity supplier Iresa has been banned from taking on new customers by energy regulator Ofgem.
Energy supplier Iresa is to be investigated by energy regulator Ofgem, weeks after Which? reported on billing, payment and customer service issues.